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Terms and Conditions Information Collection and Use The Huntin Shack's Trailcam Headquarters is the sole owner of the information collected on this site. We will not sell, share, or rent this information to any outside parties. The Huntin Shack's Trailcam Headquarters collects information from our users at several different points on our website in order to process orders and better serve you with pertinent information. Information collected includes name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as credit card. The Huntin Shack's Trailcam Headquarters also requires you to submit a user name and password of your choice for future access to your information. Your user name and password is to remain confidential and you should not share this information with anyone. All personal information is protected and secured with 128 bit SSL Security. No information is stored in the database and credit cards are securely processed with Authorize.net to ensure a risk free shopping experience for our customers. No customers CC# is ever stored on our server or inside our company anywhere! Once you complete your transaction your number is gone, never to have been on our server or shop site. If we take your order by phone the same applies. Never stored on any Huntin Shack's Trailcam Headquarters computer, server or written down for anyone else to see. Registration In order to process your orders using this website, a user must first complete the registration form. During registration a user is required to give their contact information, which include name, e-mail, telephone number and physical address. This information is used to contact the user about the services on our site such as sending automated order status updates. Payment We accept payment for orders via credit card through industry leading processors. When an order is placed your credit card will not be charged until the order has been completed and ready for shipping. If an item is listed as out of stock or on back order you will in most cases be able to place your order if you choose but only charged when the item is back in stock and ready for shipment. We will make every attempt to list expected shipment dates on all back order items. Pre-Orders will be charged at the time of order since we are reserving an item for you and guaranteeing your item in our shipment. If your payment was authorized at the time of the order but declined at order completion / shipping, we will make every attempt possible to contact you with updated payment information. Orders Most of the information collected in the registration process will be used to process orders. In the order process, a user must provide additional financial information such as credit card number and expiration date. This information is used for billing purposes and to fulfill customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with the user. We do not share your personal and financial information with any third parties. The only exception is when processing your credit card information with Authorize.net for authorization and approval. This process is protected by an 128 bit SSL security. See Security paragraph for more details on security measures and procedures. Orders may be changed and canceled before the order has been completed or shipped. Orders can not be changed or canceled after this and an RMA number will be required at this point. All orders are covered by our 30 day satisfaction guarantee. These items can not be resold as new. Items returned must also be in new condition or may be refused. All cameras are covered by full manufacturers warranty and anything other than DOA cameras should be returned to the camera manufacturer for repair or replacement. We cover most return shipping fees during the warranty period. Return Policy: If your camera shipped with free shipping then your
refund will be minus those charges. All returns require a Return of
Merchandise Authorization Number (RMA #). To receive a RMA # please email us at Huntin
Shack Sales and include the following information: No
C.O.D. returns will be accepted. No returns without an RMA#
will be accepted. If trail camera units have been used and the unit has
been exposed to the weather, example "camo fading" it is not eligible
for refund. This basically means that if you use the unit in the field
in the rain or snow we can not refund the unit. However, do not worry,
if you have a unit that fails in the field you are covered by warranty
and we will make sure your unit is repaired or replaced under this
warranty and you have a fully functional camera that you are pleased
with as our customer. Returns of unopened packages within 30 days will be
refunded 100% if returned within 30 days and undamaged. Customer is
responsible for all shipping charges on returns. Exchange Policy: Exchanges also require a RMA # and as with returns shipping costs are the responsibility of the customer. Read the ‘Return Policy’ for information on requesting an RMA #. Requests for exchanges must occur within two weeks from the order. Exchanges will not be charged a restocking fee. Exchange must be the actual product that was purchased. All serial numbers on trail cameras are verified and documented before shipment for warranty purposes with the manufacturer. Straight exchanges will be processed once merchandise is received. However, to expedite an exchange a “purchase and refund” process is available. No C.O.D. exchanges will be accepted. No exchanges without an RMA# will be accepted. Cookies With respect to cookies, we use cookies to customize Web page content based on visitors browser type or other information that the visitor sends. If a user rejects the cookie, they may still use our site, however you will be unable to use our shopping cart to purchase items online. This is because cookies are used by the shopping cart to retain information necessary to process your order. If you disable cookies, we will not be able to accept your order online. We do not share any information with any third party sites. Cookies are used strictly for the purpose of enhancing your personal experience with our site. Log Files and Links This web site contains links to other sites. Please be aware The Huntin Shack's Trailcam Headquarters is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site. Rating Products and Reviews The Huntin Shack's Trailcam Headquarters provides a product-rating feature that allows customers to rate the quality of the product. Our review system also allows for customers to leave written comments to further elaborate their experience with the product. The Huntin Shack retains the right to screen and removed any ratings and review comments deemed to contain offensive, dangerous, or personal information. The Huntin Shack's Trailcam Headquarters moderator may choose to disregard or eliminate comments that do not meet the guidelines. Guidelines include that all comments are truthful and non-offensive. Guidelines do not permit the posting of personal information or information for the purpose of personal gain. All posted rating information and review comments are viewable to all customers browsing the Huntin Shack's Trailcam Headquarters site. This information is exclusive to the Huntin Shack's Trailcam Headquarters site and is not sent to any third party sites. The Huntin Shack's Trailcam Headquarters is not responsible for the comments or actions of customers based on the information posted on the site. Security The Huntin Shack's Trailcam Headquarters website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. Our SSL technology is the most advanced 128bit encryption available. All of our users’ information is classified and restricted. The Huntin Shack's Trailcam Headquarters facility itself is a secured and locked facility. Only employees who need the information to perform a specific job function are granted access to personally identifiable information. If you have any questions about the security of our website, you can send an email to us at support@trailcamhq.com Copyright Notice You may not modify, publish, transmit, create derivative works or in any other way exploit any of The Huntin Shack's Trailcam Headquarters copyrighted material without written consent. Disclaimer Liability The Huntin Shack's Trailcam Headquarters has taken reasonable efforts to ensure that the information contained in this web site is accurate; however, all information is provided "as is" without any express or implied warranties. All users of the information agree that access to any use of the information is subject to the terms and conditions set forth on this page. |
